How vouchers are generated when offers are claimed

How Vouchers Are Generated When Offers Are Claimed

Every time a shopper claims one of your offers on TasteTXK, the system automatically creates a voucher. Vouchers act like digital tickets that customers can redeem later at your business. They allow you to track redemptions, measure performance, and ensure each offer is distributed fairly .

Why Vouchers Matter

• Trackability: Vouchers let you see exactly how many offers were claimed and redeemed.

• Fairness: Limits ensure no single shopper takes more than their share.

• Analytics: Voucher data powers conversion and retention reports in your dashboard .

• Customer Experience: Shoppers get a clear record of what they’ve claimed and when they can redeem.

Step 1: Claiming an Offer

When a shopper clicks “Claim” on your offer:

1. A voucher ID (12-character code) is automatically generated .

2. The voucher is saved in the shopper’s wallet within the TasteTXK app.

3. The voucher includes:
   
   

   • Offer title & description

   • Business location

   • Valid dates (campaign period)

   • Fine print or redemption instructions

4. 
   

Step 2: Voucher Limits in Action

Voucher generation follows the limits you set when creating the offer:

• Lifetime Limit – Caps the total vouchers generated.

• Daily Limit – Controls how many vouchers can be created per day.

• Shopper Lifetime Limit – Limits how many times a single shopper can claim.

• Shopper Daily Limit – Prevents a shopper from repeatedly claiming the same offer in one day.

Example:

• Lifetime limit: 500 vouchers

• Daily limit: 25

• Shopper daily limit: 1

On launch day, the first 25 shoppers who claim will receive vouchers. Once the daily limit is reached, the offer shows as Unavailable until the next day.

Step 3: Shopper Redemption

When a customer visits your business:

1. They present their voucher from the app.

2. Staff verifies and marks it as redeemed.

3. The system deducts it from the offer’s voucher pool and updates analytics.

Pro Tip: Train staff on how to quickly confirm voucher codes for a smooth checkout.

Step 4: Expiration & Expired Vouchers

• Vouchers automatically expire at the end of the campaign period you set.

• Expired vouchers remain in the shopper’s history but cannot be redeemed.

• This protects your business from honoring outdated promotions.

Step 5: Tracking Voucher Performance

In your Analytics Dashboard, you can track:

• Claims (how many vouchers were generated)

• Saves (offers bookmarked but not yet claimed)

• Redemptions (how many vouchers were used)

• Conversion Rate: (Redemptions ÷ Claims) × 100 

Example:

• 100 vouchers claimed

• 60 redeemed

• Conversion Rate = 60%

Checklist

✅ Offer created with campaign period & limits

✅ Vouchers automatically generated when claimed

✅ Shopper receives voucher in wallet with details

✅ Limits enforced (lifetime, daily, shopper)

✅ Expired vouchers automatically closed

✅ Analytics tracking active for claims & redemptions

Next Steps

• Add Points to your offers so vouchers reward shoppers with bonus incentives .

• Pair voucher-based offers with Events to drive higher attendance.

• Encourage shoppers to leave Reviews after redeeming vouchers to build credibility.

• Monitor conversion rates to improve future offers.

✨ Remember: Vouchers are the backbone of your offers. They keep promotions trackable, fair, and rewarding—for both your business and your customers.